Issue a Partial Refund

Issuing a partial refund for a transacton with multiple items is easy. Simply follow these steps:

1. Click Manage Money.
2. Click the magnifying glass icon and type in the name of the customer, or the last 4 digits of the card number.
3. Press Return to run your search and select the relevant transaction from the search results.
4. In the side panel on the right, scroll down to Purchases to view all items purchased under the transaction.
5. Click the ellipsis (three dots) button and select Refund.

Note: Partial refunds are available for transactions that contain more than one product type.