Merchant Fees

As an Enterprise you have a high degree of control over the merchant fees your business charges per transaction. This ensures you are always in charge of your business strategy including pricing, and can incentivize and reward merchants based on their processing volume, for example.

Merchant fees can be set in two ways, at a global level and also per merchant.

• Global merchant fees:
• Per merchant:

Global merchant fees:

1. Click the cog icon in the lower left corner of your screen to open Settings 
2. Under Settings navigate to Business Details and click on Configuration
3. You will have three options: Credit Card Fee, Amex Credit Card Fee and Debit Card fee. 
4. For each card type, you can set your merchant fee in basis points (BPS). For example, 20 BPS is equivalent to 0.2%. Fee per transaction on the right is updated in real time to show you the total transaction fee.

Per merchant:

1. Click the Merchants tab in the main menu on the left.
2. Select and click the merchant you wish to view. This opens a side panel on the right of your screen. 
3. Scroll down to the Merchant Fees section and click the pencil icon to edit fees. 
4. You will be able to set merchant specific fees in the same three categories: Credit Cards, Amex Credit Cards and Debit Cards. Fees are set in basis points (BPS).